Release of Information (ROI)Please print and complete the ROI form for accuracy when handling your health records. Click the following link:
PHI (Protected Health Information)
PHI is any information that can be used to identify a patient whether living or deceased that relates to the patient's past, present or future, physical or mental health, or condition. Including healthcare services provided and payment for those services. Access to medical information is restricted among employees. Employees may only have access to PHI only when necessary to perform their job-related duties. The improper use or disclosure of sensitive information presents the risk of identity theft, invasion of privacy, and can cause harm and embarrassment to patients and their families. Examples of PHI are:
So what happens when there's a potential for a breach of confidentiality?
HIPAA violations are enforced by the Department of Health and Human Services (HHS). However, pursuant to HITECH, state attorneys general are also permitted to bring civil actions and recover monetary awards that may be shared with harmed individuals. Should you feel that your protected health information may have been shared or inappropriately accessed by anyone (by any medical personnel) please report it immediately to your medical facilities' Privacy Officer. Still have questions? Feel free to call any one of our clinics and ask to speak to Family Health Centers' Privacy Officer. Disclaimer This website is intended to provide general healthcare information, not medical advice, and is not intended to take the place of one's own physician. |
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Resources |
Need Health Insurance? Have Questions? We Can Help!
If you would like a Good Faith Estimate customized for you, please call 1-800-660-2129 and ask to speak with patient accounts.
Important Notes: The Good Faith Estimate applies to uninsured patients & patients on the sliding fee discount and is based on our understanding of your needs as of today. While caring for you, our providers may recommend additional services that are not listed here. Your actual charges may vary from this estimate. This estimate is not a contract and does not require you to get services from Family Health Centers.
If the actual charges are more than $400 above this estimate, you can initiate a provider-patient dispute resolution process. You can learn how to start this process by calling Family Health Centers patient accounts at 1-800-660-2129. Starting a dispute resolution process will not impact the quality of health services you receive at Family Health Centers.
Important Notes: The Good Faith Estimate applies to uninsured patients & patients on the sliding fee discount and is based on our understanding of your needs as of today. While caring for you, our providers may recommend additional services that are not listed here. Your actual charges may vary from this estimate. This estimate is not a contract and does not require you to get services from Family Health Centers.
If the actual charges are more than $400 above this estimate, you can initiate a provider-patient dispute resolution process. You can learn how to start this process by calling Family Health Centers patient accounts at 1-800-660-2129. Starting a dispute resolution process will not impact the quality of health services you receive at Family Health Centers.
Family Health Centers has trained Certified Application Counselors to assist you through the enrollment process:
Here is how we can help you!
If you would like to find out if you are eligible for any of these benefits, Certified Application Counselors to help you through the enrollment process are available in our Brewster, Omak and Tonasket locations. Select the previous links for contact information and hours.
If you are not eligible for insurance, you may qualify for Family Health Centers reduced fee program which is based on your family size and income. You will be asked to provide proof of the last 30 days of income.
- Apply for Washington Apple Health (Medicaid)
- Renew your Washington Apple Health
- Help apply for food, cash assistance, and extra help with Medicare through Washington Connections
- Help you shop for a low cost health plan and compare plan options side by side on the
- Washington Healthplanfinder
- See if you qualify for free health insurance
- You can apply and for Washington Apple Health all year long.
If you would like to find out if you are eligible for any of these benefits, Certified Application Counselors to help you through the enrollment process are available in our Brewster, Omak and Tonasket locations. Select the previous links for contact information and hours.
If you are not eligible for insurance, you may qualify for Family Health Centers reduced fee program which is based on your family size and income. You will be asked to provide proof of the last 30 days of income.